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Personal computing

When you call for service, you must follow the problem determination and resolution procedures that IBM specifies. A technician will attempt to make an initial diagnosis of your problem and help you resolve it over the telephone.
The matrix below provides an overview of the warranty period* and Type of Warranty Service* by Product with links to additional support and product information.
The matrix below provides an overview of the warranty period* and Type of Warranty Service* by Product with links to additional support and product information.
The matrix below provides an overview of the warranty period* and Type of Warranty Service* by Product with links to additional support and product information.

When you call for service, you must follow the problem determination and resolution procedures that IBM specifies. A technician will attempt to make an initial diagnosis of your problem and help you resolve it over the telephone.

The matrix below provides an overview of the warranty period* and Type of Warranty Service* by Product with links to the applicable license agreement, additional support and product information.

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GlossaryGlossary

If required, IBM provides repair or exchange service depending on the type of warranty service specified for your Machine. Warranty service may be by your reseller if approved by IBM